Taking on New Participants

The Importance of a Service Agreement
  • Clear Expectations: A service agreement sets clear expectations, outlining the scope of services, goals, and responsibilities, ensuring both parties are on the same page.
  • Protection: It provides a level of protection by documenting the terms of the agreement, including payment terms, dispute resolution processes, and even a cancellation clauses, reducing potential misunderstandings and disputes.
  • Accountability and Quality: A well-defined service agreement encourages accountability, fostering a commitment to quality service delivery, benefiting both the Independent Support Provider and the NDIS Participant.